‘I recognised so much in this book from my own
experience. The approaches are practical, grounded,
and real. A thoughtful, credible read for anyone
who’s been in the industry a while.’
— Martin Traynor OBE, FIH, Chair, Institute
of Hospitality

‘Cassie’s belief in the power of hospitality to
transform lives is like fuel for those who need to
believe it too.’
— Josh Shirtcliffe, Manager, Cafe Fifty Five